1. We’re Here to Help
At CLSSV, customer satisfaction is our top priority. Whether you have a question about your order, need help with sizing, or just want to give feedback — we’re ready to hear from you.
You can contact us through various methods listed below. Our team usually replies within 24–48 business hours.
2. Contact Information
📧 Email Us
Have a quick question? Just drop us a message!
- General Inquiries: contact@clssv.shop
- Order Support: support@clssv.shop
- Media & Press: media@clssv.shop
We respond to most emails within 1–2 business days.
☎ Call Us
Speak with one of our team members for urgent matters:
- Phone: +1 (213) 680-9094
- Available: Monday to Friday, 9 AM – 6 PM PST
📍 Visit or Mail Us
CLSSV Headquarters:
816 E 3rd St
Los Angeles, CA 90013
United States
(Please schedule an appointment in advance for in-person visits.)
3. FAQ Section
Before reaching out, check our FAQ Page for answers to common questions related to:
- Order processing
- Shipping times
- Returns & exchanges
- Size guides
It’s quick and may save you some time!
4. Wholesale, Partnerships & Press
CLSSV collaborates with influencers, media outlets, and other businesses. If you’re interested in:
- Wholesale orders
- Brand collaborations
- Sponsorship or affiliate partnerships
- Press & media coverage
Please reach out to: partnerships@clssv.shop
5. Response Times
We aim to respond to all inquiries in a timely manner. Here’s what you can expect:
| Contact Method | Average Response Time |
|---|---|
| 24–48 business hours | |
| Phone | Immediate during hours |
| Social Media DM | 24–72 business hours |
| Mailing Address | 5–7 business days (USPS) |
6. Feedback & Suggestions
Your thoughts help us improve. If you have feedback on our products, site experience, or customer service, don’t hesitate to let us know.
Every suggestion you send helps shape a better CLSSV.